Frequently Asked Questions

  • We offer a full suite of landscaping services including landscape construction, pool building, horticultural services, and tailored landscape design.

  • Yes, we work across both residential and commercial projects, from private backyards to large-scale developments and public spaces.

  • Garden design focuses more on planting and soft landscaping elements like layout, colour, and seasonal interest. Architectural landscaping brings in structural features like decking, walls, pools, and hardscape elements — a more integrated and construction-focused approach.

  • Absolutely. We offer a seamless end-to-end service, from initial concept and design right through to build and final handover.

  • Timeframes vary depending on scope and complexity, but smaller projects might take a a few days to few weeks, while more detailed builds can span several months. We’ll always give you a clear timeline upfront.

Design and planning

  • Yes — all our designs are custom. We create landscapes that reflect your vision, lifestyle, and the natural character of the site.

  • We can do either. Whether you want to enhance what’s there or start fresh, we’ll work with the existing conditions and your goals.

  • It starts with a site visit and consultation. From there, we develop a concept, refine it with your input, then produce detailed plans ready for construction.

  • As involved as you want to be. Some clients like to collaborate closely, others prefer us to lead. Either way, we’ll keep you in the loop.

  • Yes — we’re experienced in navigating approvals and can handle council permits and documentation for you.

Maintenance & Aftercare

  • Yes, we offer ongoing garden care and seasonal maintenance.

  • It depends on the planting and features. We’ll give you a care guide tailored to your landscape, and can offer regular visits if needed.

  • Yes — we can return for seasonal updates, replanting, pruning, and general upkeep to keep your space looking its best.

  • Just reach out. We stand behind our work and are always happy to help resolve any issues quickly and professionally.

Installation & Construction

  • We do. From excavation to final plantings, our in-house team handles every stage with care and precision.

  • Yes. We’re experienced in collaborating with builders, architects, and other trades to ensure a smooth, integrated result.

  • We’ll always keep you informed and present clear solutions. You will be working with an experienced team.

  • Through expert craftsmanship, premium materials, and rigorous attention to detail — we build for longevity, meaning no shortcuts.

Water Features & Irrigation

  • Yes. We can design and install custom water features.

  • Absolutely. We design efficient, automated systems tailored to your garden’s needs and water usage goals.

  • We plan for efficient watering zones, use smart controllers, and prioritise drought-tolerant plants and soil conditioning.

Cost & Budgeting

  • Costs vary depending on project size, materials, and scope. We work with a range of budgets and always aim to provide value for money without compromising quality.

  • Yes. After your initial consultation and concept development, we’ll provide a clear estimate before moving forward.

  • We don’t offer in-house financing, but we’re happy to discuss phasing options or work with your financial provider to support the project.

  • Depending on the design, some landscapes require more maintenance than others. We’ll advise you on what’s needed and can provide maintenance services.

Materials & Sustainability

  • We use high-quality, durable materials suited to Australian conditions — including natural stone, timber, concrete, steel, and sustainable composites.

  • Yes. Sustainability is central to how we work — from material selection to low-impact construction techniques.

  • Definitely. We love using native species and design with water conservation in mind.

  • Yes. We can design and plant with drought tolerance and climate resilience as key priorities.

Booking & Appointments

  • You can get in touch via our website, email, or phone to book a site visit and initial chat.

  • Yes — initial consultations and quotes are free, with no obligation.

  • Start times vary based on current bookings, but we’ll always provide a realistic schedule and keep you updated along the way.

Other Services

  • Yes. We can design and install lighting systems to further enhance the landscape at night time.

  • Definitely. From alfresco areas to fire pits and custom seating, we do it all.

  • Yes. We love incorporating vertical gardens for visual impact, space-saving, and urban cooling benefits.

Permits & Regulations

  • In some cases, yes — especially for pools, retaining walls, or significant structural changes. We’ll advise you on what’s required.

  • Yes. We manage all documentation, drawings, and submissions to make the process hassle-free for you.

  • Yes. Safety and compliance are critical. We design and build to meet all relevant codes and regulations.